Recent Projects
I’ve worked in UX and service design roles for clients in a variety of industries, both client-side and for agencies and consultancies. Below are some of the more recent projects I’ve been involved in.
Virgin Media - Multi-Factor Authentication
The introduction of multi-factor authentication (MFA) across a number of Virgin Media’s platforms.
My role: Lead UX Designer
Tesco - Self-Service Checkout
The design of a new interface for self-service tills.
My role: UX Designer
John Lewis - Clienteling
A project to look at the future of clienteling for John Lewis.
My role: User Researcher / Service Designer